Customer Service: Part 1

When I walk in a store, most of the time I have an idea of what I'm going to buy. If I happen to get an amazing employee who is really helpful, it's crazy what I actually end up buying. My mom and I have always said, if your nice to us you can sell us just about anything. Customer service is very important to us. 

Lately I've been dealing with the customer service at different stores and online. I think it's important to know how the customer service is before you invest money in their products. 

Sephora and Ulta

This definitely changes every time I go into these stores. Sometimes I receive no help at all, which isn't necessarily bad, or I receive amazing help. I love when I stumble upon someone who is helpful and very friendly. I did spend a little bit more at sephora the other day when all I wanted to do was spend what was on my gift card. I've heard that sephoras return policy is pretty good. People say they use products and if they don't like it they return it. My mother in law bought some Dior eyeshadow for $60 and it irritated her eyes. She brought it back and she exchanged it for different eye shadows no questions asked. That's pretty impressive. I've never had to do that but I would try if this happens to me in the future. 

Walgreens

I spend a lot of time checking out the makeup at Walgreens. I like checking on the sales and using coupons. There is normally an employee near the cosmetic area that is a "beauty expert."  I think that is a pretty loose term for a place like that but here is what they do. Basically they are just there to help you find products and check on prices at the checkout in the beauty department. One day the lady said something really interesting to me. She told me to make sure I check out at the beauty counter when I'm ready because she might have some extra coupons I could use. I was very intrigued. I was checking out and she pulled out this huge box of coupons from the manufacturers. She said they receive these all the time so always check out at the beauty counter to see if they have any coupons. I normally go to two different Walgreens and I've had the same experience at both places. I was super impressed by this and wanted to share it with every one. 

Those are a few stores I use regularly and continue to go back due to their customer service. I'm going to write a part 2 of this which will include online stores. Hopefully it will be up on Tuesday.

Thanks for reading!